Professional indemnity and client money cover built for estate and letting agents, meeting redress scheme and client money protection requirements.
Professional indemnity and client money cover built for estate and letting agents, meeting redress scheme and client money protection requirements.
Valuation errorsClient moneyStaff dishonesty
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Estate agent insurance is a combination of covers built around selling and letting property, professional indemnity for negligent advice or valuations, employers’ liability if you have staff, and cover for the client money many agents hold.
Letting and estate agents must belong to an approved redress scheme, and letting agents handling client money must also join a Client Money Protection scheme, both are separate from your insurance but affect how you can legally trade.
Estate agent insurance can include:
Professional indemnityEmployers’ liabilityPublic liabilityBusiness contentsFidelity guarantee coverFleet insurance for viewing cars (separate policy)
Professional Indemnity
Covers claims that a negligent valuation or advice caused a client a financial loss.
Employers’ Liability
A legal requirement once you employ any staff, even casual help.
Cyber Insurance
Covers costs following a data breach involving client or property data.
Business Contents
Protects your office, IT equipment and property records.
Fidelity Guarantee
Covers theft or dishonesty by your own staff, relevant if you hold client money.
Which schemes must your agency join?
Which schemes must your agency join?
These are separate from your insurance, but they affect whether you can legally trade.
These are separate from your insurance, but they affect whether you can legally trade.
| Type of agency | Required scheme | What to know |
|---|---|---|
Estate agents (sales) | An approved redress scheme (TPO or PRS) | Legal requirement since October 2014 |
Letting agents | An approved redress scheme (TPO or PRS) | Failure to join risks a fine of up to £5,000 |
Letting agents holding client money | A Client Money Protection (CMP) scheme too | Mandatory since April 2019 if holding client money |
Property management agents | Redress scheme covering property management specifically | A general sales membership may not cover this activity |
Top Tip
Check your redress scheme membership actually covers every part of your business, sales, lettings and property management can need separate coverage, and one tribunal case saw an agent fined for a gap between them.
There’s no fixed price. It depends on whether you sell, let or manage property, your turnover, staff numbers and claims history.
Sales, lettings or management
Handling client money can carry different risk to sales alone.
Annual turnover
Higher turnover generally means a higher premium.
Number of staff
More employees increase your employers’ liability exposure.
Level of cover
Higher professional indemnity limits increase your premium.
Volume of transactions
Higher transaction volumes can affect your risk profile.
Claims history
A clean claims record helps keep premiums down at renewal.
How to get estate agent insurance
How to get estate agent insurance
Getting estate agent insurance takes four steps: tell us about your agency, choose your covers, compare specialist insurers, then get covered, often the same day.
Getting estate agent insurance takes four steps: tell us about your agency, choose your covers, compare specialist insurers, then get covered, often the same day.
Tell us about your agency
Whether you sell, let or manage property.
Choose your covers
Professional indemnity, employers’ liability and any extras.
We compare specialist insurers
We search our panel of 20+ UK insurers.
Get covered and trading
Receive your documents, usually the same day.
UK-based specialist advisersAccess to specialist insurersNo obligation, just expert helpTrusted by thousands of businesses across the UK
Trusted by thousands of businesses across the UK
From everyday business insurance to complex specialist cover, our customers trust Insurance Revolution to find the right protection and provide expert support when it matters.
From everyday business insurance to complex specialist cover, our customers trust Insurance Revolution to find the right protection and provide expert support when it matters.
Estate agent insurance guides
Estate agent insurance guides
Practical advice on cover, redress schemes and staying protected.
Practical advice on cover, redress schemes and staying protected.
What Counts as Professional Negligence? A Clear Breakdown
Professional negligence is one of the most common triggers for Professional Indemnity Insurance (PII) claims. Yet many businesses misunderstand what it actually includes. That gap can lead to costly mistakes, disputes, and uninsured risks.
Who Needs Professional Indemnity Insurance? From Consultants to Web Designers
Professionals offering advice, designs, or specialist services can be exposed to significant financial risk if a client alleges that their work has caused a loss. Whether the issue arises from a mistake, oversight, or perceived breach of contract, the potential for legal action can have serious consequences.
Professional Indemnity Insurance UK: What It Covers & Why You Might Need It
Professionals across many industries face the risk of client disputes, errors, or allegations of negligence. Whether offering advice, providing designs, or delivering consultancy, mistakes can lead to costly claims. Professional indemnity insurance can provide essential protection against the financial consequences of such events.
PI Insurance Extras: Adding Public, Employers’ Liability & Cyber Cover to Your PI Policy
Professional indemnity insurance can be an essential safeguard for businesses that provide consultancy, advice, or design services. However, many professionals operate in environments where risks extend beyond professional errors.
Estate agent insurance FAQs
Estate agent insurance FAQs
Straight answers on cover, redress schemes and cost.
Straight answers on cover, redress schemes and cost.
Estate agent insurance is a combination of covers built around selling and letting property: professional indemnity for negligent advice or valuations, employers’ liability if you have staff, and cover for the client money many agents hold.
Still have questions?
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