Question 1

What types of business insurance do you offer?

Accepted Answer

We offer business vehicle, fleet, business, property, courier, non-standard and specialist, and business utilities insurance, tailored to how your business actually operates.

Question 2

How do I get a quote?

Accepted Answer

You can start a quote through our website in minutes, or speak to an adviser first if you’d prefer some guidance.

Question 3

How long does it take to get covered?

Accepted Answer

Most policies can be arranged the same day once we have the details we need, our advisers will let you know exactly what’s required for your specific cover.

Question 4

Can I make changes to my policy?

Accepted Answer

Yes, you can amend your policy at any time, get in touch with our customer service team and they’ll update your cover and confirm any change in premium.

Question 5

How do I make a claim?

Accepted Answer

Call our claims line as soon as possible after an incident. We’ll talk you through what happens next and what information we’ll need from you.

Question 6

How do renewals work?

Accepted Answer

We’ll contact you ahead of your renewal date with your updated terms, so you have time to review your cover before it renews.

Question 7

How do I make a payment?

Accepted Answer

You can pay by card over the phone, by bank transfer, or set up a Direct Debit for instalments, our team can set this up for you.

Question 8

Do you offer multi-policy discounts?

Accepted Answer

Yes, if you insure more than one vehicle or risk with us, ask your adviser about combining policies for a better rate.

Question 9

How can I contact customer support?

Accepted Answer

You can call, email, or use the contact details in the sidebar on this page, our team is available Monday to Saturday.

Question 10

What vehicles can you cover under a business vehicle policy?

Accepted Answer

From a single car or van to specialist vehicles like taxis and courier vehicles, we cover a wide range of business vehicle types.

Question 11

Do you cover fleets of any size?

Accepted Answer

Yes, from a handful of vehicles to large mixed fleets, our fleet policies scale to your business and can include multi-driver cover.

Question 12

What does property insurance cover?

Accepted Answer

Property insurance can cover buildings, contents, stock and business interruption, protecting your premises against damage or loss.

Question 13

I have a non-standard risk, can you still help?

Accepted Answer

Yes, we work with a panel of specialist insurers who can cover higher-risk or non-standard businesses that mainstream insurers often decline.

Question 14

Do you insure courier and delivery drivers?

Accepted Answer

Yes, including food delivery, courier and multi-drop delivery work, with cover options built around how you actually work.

Frequently Asked Questions